We are in the business of improving the performance of your marketing and customer experience processes through data-driven marcom strategy, innovative technology and smart analytics. We've built successful solutions across numerous business categories and helped our clients improve their marketing KPI's.
CRM is a marketing practice that should not be implemented as a technology. This is why our approach is based on building the right marketing processes and then programming them into the CRM, rather than installing an off-the-shelf CRM solution that has little to do with your marketing needs.
Companies can be rich in data but poor in intelligence. Equipped with a wide range of analytical tools, our data experts provide actionable insights that will lead you to smarter decisions and clearer results.
Landing pages and web sites, mobile apps, e-shops, CRM platforms and IT infrastructure — our technical team develops solutions that are guaranteed to meet your marketing and business needs and bring the highest ROI.
Our creative output is not just something that wins us pitches. We combine the skills of copywriters, art directors, UI, product and print designers, animators, film-makers and other creatives with innovative technology ideas and smart data insights to produce creative work that genuinely influences people.
When it comes down to the implementation of your strategy, what really matters is the right people doing the right job every day. Our highly experienced client services teams are committed to delivering on your strategy and KPI's in every single project, every campaign, every single day.
Our eCommerce expertise covers different areas ranging from strategic planning to creative and technical implementation, real time data analytics and building trigger engines for regular digital campaigns.
We are proud to work for fantastic businesses most of whom are on the Forbes list of top-1000 companies in the world.
Our cooperation with all our clients is built on long-term strategic relationship that results in tens and hundreds of projects per year and covers different areas of marketing and sometimes goes deeper into business processes related to customer experience. Here are some of our clients and brief overview of the kind of work we do for them.
The team has demonstrated their passionate commitment to improving the level of their services.
ICNX was hired by Abbott Russia to provide consulting services in the field of CRM and loyalty... We recommend ICNX as a reliable and responsible partner.
ICNX have confirmed their high professional status, demonstrated excellent marketing expertise and knowledge of the retail market. They provide the highest level of client services...
ICNX is a reliable and responsible partner.
...Agency expertise enables our company to effectively communicate with our customers.
ICNX are highly professional, well organized and have a strong team spirit.
What is especially awesome, is that ICNX have exceeded our expectations in terms of creative execution.
ICNX are the best professionals in direct marketing.
My experience with ICNX team is nothing but perfect.